Les Hart Entertainments (Southahmpton)

Reviews

• no customer service skills

  after booking my dj for my party i then went on to discover i had been double booked only 2 weeks before my booking.this dj was one of les harts .the company then went on to find me a substitue but was absolutly awfull to me when i went to sign the contract and read the small print only to find les harts dont in fact take any responsibility for the artist if something goes wrong.so i ask myself what is the point in using an agent?there isnt.the owner then told me if i didnt want to sign it dont and to find myself another dj .this only being 4 days before my party as it took over a week to get the contract..he was very rude and un profesional.he made it sound like he was doing me a favour which in the beginning he helped me out but after all i am a paying customer,who was feeling realy un comforable about this company.they wanted paying up front which i found a bit odd since i hadnt even spoke to this dj before and for all i know may not fulfill his duty as a dj but would have already been paid and les harts small print says they dont hold responsibility for the artist.i would never reccomend this company to anyone.since this converstion i have gone on to find a very helpful friendly dj called live wire who has saved my day. he was so helpful reasonable and everything you could want from a dj.

  10

  Sabrina C.
  Review Date: 16/03/2010 Report review