The Engraving Gallery

Reviews

• Great Service

  I am very impressed with the service I received at The Engraving Gallery yesterday and would highly recommend them! My request (at lunchtime) to order an engraved Tankard for collection that same afternoon was met with a prompt response, and a "can-do" attitude. This set them aside from a very local rival and secured my business. When I contacted the shop by phone to make payment, the staff were aware of who I was and what payment I was expecting to make, making the service feel very personal. I found the same when I arrived to collect my order and will certainly be using you again in the future, as well as recommending you to friends, family and colleagues. Well done, customer service is sometimes dire in this country and you certainly ensure you stand out. Thank you all very much for your help. Lisa Sim.

  30

  Lisa S.
  Review Date: 01/02/2012 Report review
• Thank You!!

  I came into the shop today not having any idea what to buy my sister-in-law for her 40th birthday. Both members of staff went out of their way to help. Its been a long time since I have witnessed such commitment to ensuring a customer is given all the help possible and to leave the shop happy. I know I appreciated the help and my sister-in-law I know will be very happy with her gifts. Thank you for such a great service!

  10

  Maxine B.
  Review Date: 10/11/2011 Report review
• A Big Thank You

  Dear Staff at Engraving Gallery, Thank you so much for your fantastically rapid response to my request. The photo frame arrived yesterday morning, less than 48 hours after phoning you! You have done a brilliant job and I am really, really pleased with it. My husband and daughter were equally impressed, and I am sure it will be very well received by the lady it is intended for ( a past singing teacher of both myself and my daughter). Thank you again and long may you prosper. You restore my faith in the British workforce and put the “Great” back into Great Britain! Yours sincerely, Margaret Pearson.

  10

  Margaret P.
  Review Date: 14/10/2011 Report review
• Easy to use website

  Just wanted to say thank you for the very prompt delivery and beautiful frame. I thought I'd pass on the compliments from the cast of Anything Goes, Herstmonceux Amateur Dramatic Society (H.A.T.S) who have a signed photo to go in the frame to my 9 year old twin nieces. There were many very admiring remarks on the quality and look of the frame and I know that these little girls will be absolutely thrilled. I am so pleased that I found the website from Google as the layout was easy to view and use. Delivery took me by surprise as it was so quick and I will not hesitate to use it again and recommend you. Thank you very much Mrs Heather Collins

  10

  Heather C.
  Review Date: 26/11/2010 Report review
• Great Shop, Helpful Staff

  Popped in to The Engraving Gallery to see what they had on offer with regard to Corporate Awards, we usually go with the same old thing from a local company but this year decided to see what was available. Found The Engraving Gallery through google in the Touch Southampton website and decided to try my luck.. They have some really great things which really surprised me, we've gone with a few large 'whitefire' trophies (which doesnt mean anything to me but they look great!) and have had half a dozen champagne sets all engraved on the glasses and bottle which look fantastic. I spoke to a chap called Wes and a lovely lady called Sheila who really helped arrange everything. Its rare to find people so helpful, also, they dont try pushy sales techniques which personally drive me mad. We have already struck a deal to supply me with all our christmas giveaway items for our customers.. Fantastic, Its a five star rating for me... Many thanks all at the Engraving Gallery,

  10

  Ann B.
  Review Date: 23/02/2007 Report review
• Brilliant!

  Really great shop with lots of good quality items! Wouldn't get my presents anywhere else, OR ELSE!

  20

  Bob B.
  Review Date: 01/12/2004 Report review