Trailertek Trailers & Towing Equipment

Reviews

• very helpful

  Called into their dealership and asked if I could measure the trailers. They were very helpful and polite, allowed me to walk around and talk to the workers. They gave me free advice even though I said I was only looking. They did suggest I phone them first before making the trip again to ensure they had the trailer I wanted in stock.

  10

  Edward P.
  Review Date: 23/05/2011 Report review
• Professional, Helpful, Friendly

  I found my experience with Trailertek to be enjoyable, professional and helpful. I am amazed to see that a couple of people have given less-than-complimentary reviews as I have nothing but praise for the company and their products. I would certainly recommend them to my friends and will be returning for sure.

  10

  Ian G.
  Review Date: 23/11/2010 Report review
• Such a friendly and helpful company

  I bought from Trailertek and they were extremely helpful and good value for money. I would have no hesitation in recommending them to anyone needing a trailer for hire or to buy for any number of uses.

  10

  Vicky E.
  Review Date: 28/10/2010 Report review
• Could not ask for better service

  I was astonished to see that the best trailer dealer had only two stars, someone is giving false reviews. I have had delivered parts promptlyand in addition I have bought at least six trailers over the years and I live in North Yorkshire

  10

  Ray E.
  Review Date: 01/10/2010 Report review
• Great trailer and service

  We'd battled with an Ifor Williams for years but I'm so glad that we talked to Trailertek about its replacement. They helped us work out what we needed and got us the perfect spec (Brenderup - excellent bit of kit). I phoned around but Trailertek gave me the best deal. Not local for me but well worth the trip.

  10

  Colin W.
  Review Date: 01/10/2010 Report review
• Excellent Service

  I would like to express my thanks for an excellent service. I ordered a wheel at 5:30pm Monday no expecting a response until Tuesday at the earliest. However I got an immediate confirmation beofre 6pm and it was delivered on Wednesday as promised. Service doesnt come any better. Many thanks.

  10

  Soesen E.
  Review Date: 01/10/2010 Report review
• Unhelpful and rude!

  As I have never trailered before I rang this company and spoke to a very unhelpful and rude lady who spoke to me in a very derogative manner. I would NOT deal with this company as customer service is obviously bottom of their work ethics.

  20

  Lisa T.
  Review Date: 12/08/2009 Report review
• Service

  Pretty poor. Show items on the internet and then when they send you a delivery the invoice will only then say it is out of stock. I rang up and experienced the least interested lady I have dealt with who said only "what else can we do? That's the way it is!". Suggesting they could let me know when it was due got no answer. I mailed and complaint and never even got an acknowledgement. I would advise against dealing with these people!

  0

  Damian J.
  Review Date: 07/08/2008 Report review
• Advice for potential customer

  I went to Trailertek hoping they could advise me on a wheel that would be suitable as a spare on my trailer. The gentleman I has the misfortune to ask basically did not want to know , he walked off to serve someone else leaving me with the impression he wasn't interested because it was not a new trailer. I shall not be returning nor will I be recommending them .

  0

  Roy H.
  Review Date: 19/04/2008 Report review